Privacy Policy

Torq Orbit ("we", "us", "our") operates https://orbit.torqstudio.com/ and related services for Indian businesses. This policy explains what data we collect, why we collect it, and your rights under applicable Indian law including the Digital Personal Data Protection Act, 2023.

Information we collect

• Account data: name, phone number, email address, business name, and login credentials when you sign up.
• Business content: menu items, prices, images, branding settings, and order information you upload.
• Payment data: billing details processed by our payment partners. We do not store full card numbers on our servers.
• Usage data: device type, browser, IP address, pages visited, and analytics to improve the product.

How we use your information

• Provide, operate, and maintain the Torq Orbit platform.
• Process orders, payments, and WhatsApp notifications on your behalf.
• Send service updates, security alerts, and support responses.
• Improve features, fix bugs, and prevent fraud or abuse.
• Comply with legal obligations and respond to lawful requests.

Data sharing

We do not sell your personal data. We share data only with trusted service providers (hosting, payment gateways, SMS/WhatsApp APIs) strictly to deliver the service, and when required by law.

Data retention

We retain account and order data while your account is active and for a reasonable period afterward for legal, tax, and dispute-resolution purposes. You may request deletion by contacting us.

Your rights

You may access, correct, or delete your personal data, withdraw consent where applicable, and lodge a complaint with the relevant authority. Contact us at connect@torqstudio.com.

Security

We use industry-standard safeguards including HTTPS encryption, access controls, and secure hosting. No method of transmission over the internet is 100% secure.

Contact

Email: connect@torqstudio.com
Address: Mumbai, Maharashtra, India